In the event of any dispute or disagreement between any unit owners relating to the condominium, or any questions of interpretation or application of the provisions of the Declaration, the Bylaws, or these Rules, the unit owners shall obtain the determination thereof by the board and such determination shall be final and binding on each and all such unit owners.
Any grievance or complaint which a unit owner shall have against any other unit owners for violation of any provision of the CityView Declaration, the Bylaws, or these Rules, or for any other reason shall be submitted in writing to the management company.
The complaint shall set forth the unit owner filing the complaint, the unit owner complained against, the nature of the violations, the date of all relevant facts, a list of all known witnesses and the specific violations, if any, which are relied upon by the complaining party or parties.
A hearing shall be held by the board following submission of all complaints within thirty (30) days.
When assessing complaints, two tests will be applied - one subjective and one objective. Does the complaining resident believe the complaint is valid? Would a reasonable person similarly situated consider the complaint to be valid?
If the board decides against the complaining party, or fails to act within thirty (30) days of submission of the complaint, then the complaining party shall have the right to resort to any other legal remedies which may be available to them.
The grievance procedure set out herein shall be the exclusive remedy for all grievances and complaints, and no unit owner shall have the right to resort to other legal remedies until the remedies provided herein have been fully exhausted.